Print, mail and digital communications
Make every document count.
For more than 25 years, we have helped councils and public service organisations deliver critical communications securely, accurately and cost-effectively, without the operational headaches. We support local authorities as they transition from physical to digital communications, helping them reduce costs, improve efficiency and enhance the customer experience, while ensuring every resident can still receive information through their preferred channel.
Secure
Communication
We take the critical documents off your plate, and take responsibility for getting them right.
From data and design to print, enclosing, postage and digital delivery, our people understand the full journey.What we do
The work behind
the letter.
Practical services for communications that have a job to do. We fit around your process, then help you improve it.
Our hybrid mail service
A smarter route
to send.
Govmail works like a secure virtual printer. Your team works exactly as it does today. Govmail securely transfers documents to our production environment where printing, enclosing, consolidation and postage are managed automatically.
- Send directly from your PC
- Preview documents and add inserts
- Track production and reconcile activity
- Consolidate mail for better postage rates
A useful starting point
See where the
headroom is.
Put in a weekly pack volume and get an illustrative comparison between a typical in-house process and Govmail. Interested in finding out more? Please click the link to start the conversation.
Estimate only. Based on a typical council process including print, stationery, envelopes, labour, equipment and postage.
Who we are
25+years of focused experience
A steady pair
of hands.
dsi Billing Services was formed in 1999 to provide critical document printing and mailing services to local authorities.
That focus shapes everything we do. Our team are experts in Revenues, Benefits, Housing and Electoral communications, along with the compliance, statutory deadlines and customer expectations that come with them.
We work as an extension of your team, not as a end-of-process printer. That means clear conversations, useful advice and a service that does what it says it will and more.
Confidence, built in
Good work is
measurable.
Our systems and internal procedures are geared specifically to support quality, security, continuity and responsible production.
Capacity when it matters
Local expertise,
national capacity.
As part of the Paragon Group, we provide unrivalled production headroom, allowing us to accommodate peaks, provide contingency and deliver growth across print, mail and digital.
Dsi Billing Services is based in Paragon's Dagenham production facility. In addition, as part of the Paragon Group we have access to other production sites across the country, giving us an unparalleled flexibility and the assurance of comprehensive disaster recovery contingency.
So whether the requirement is a planned annual billing run, a sudden peak or a growing digital service, we can bring the people, sites and capacity to keep it moving.
See Paragon UK & IrelandTrusted by
We consider them a helpful and reliable partner, offering an excellent service which has been tailored to meet our needs.
Deadlines are consistently met and we have always received an excellent service.
From the team
News and
events.
Govmail keeps getting better
We have continued to improve the processing behind Govmail, making it easier for teams to send accurate, secure communications without changing the way they work.
Read updateGetting annual billing ready
Annual billing arrives sooner than it seems. A little early planning helps protect deadlines, quality and the customer experience.
Read updateAlready a customer?
Your Govmail
download.
Go straight to the secure Govmail download page or get in touch with the team who supports your account.
Visit download.govmail.co.ukLet's talk
Get in
touch.
Whether you are planning annual billing, reviewing postage or would like to find out more about Govmail, send us a note. One of our team will get back to you.